Sometimes you run into a situation where a policy, technology, or other forces outside of your control interfere with your interaction with customers. I had one of those experiences with Manager Kevin at Taco Bell in Naperville, IL.
is the best word to describe my experience on this visit. I was made to feel like a professional by a professional. The rep that assisted me was Rob. I want to recognize Rob and his ability to service me the way I would expect from any supplier.
